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Order Support

Sales and Order Support

To help partners resolve order issues, we have created a Customer Care telephone number dedicated 100% to Dell partners.

Sales Support (877) 766-3355 ext. 5132821
Customer Care (877) 890-3355 (United States)
> Online order status
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FAQ

Frequently asked Questions

> Frequently asked Questions

If our FAQs do not provide answers to your query, please feel free to connect with us at US_partnerdirect@dell.com

Dell Service Contracts

Dell Service Contracts

Partners can find all of the pertinent information for their service contracts including support, software, deployment, and installations.

> Learn More
Asset Tag Transfer

Asset Tag Transfer

For partners that rely on Dell to deliver basic break/fix support for their customers, we have streamlined the process for asset tag transfers.

For up to 9 transfers at one time, please visit our online tool

To transfer more than 9 tags at once, please download the Bulk Asset Tag Transfer Form, complete the required information and email to BulkOTReq@Dell.com.
If you would like to receive a proactive Tag Transfer Report from Dell, please send your request to your Dell sales rep or to US_Partner_Registration@dell.com.This will enable you to review the shipped tags and request the transfers by sending to the bulk mailbox as in the process highlighted on option 2.